
- #Outlook identity app not working install
- #Outlook identity app not working update
- #Outlook identity app not working download
Select Outlook as the application to scan.
#Outlook identity app not working download
Download and run the Microsoft Office Configuration Analyzer Tool 2.0.A screen shot showing the registry settings.Logs - Find Your Workplace app log files.Device and User IDs - Locate your device ID and user ID.If the issue persists after attempting the steps above, please contact support ( Get support for your Workplace account) with the following information: To do so, double click LoadBehavior, enter 3 in the Value data field of the resulting popup, and click the OK button. To ensure that the plugin loads automatically, you must set the value to 3. If the Data column value for LoadBehavior value is set to 0, the Outlook plugin will not load automatically. This registry key has an entry named LoadBehavior.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Datto.OutlookPluginShim In type regedit in the search box and press the Enter key.If it does not, proceed to the next section. In the Datto Outlook Plugin section, click the Always enable this add-in button.NOTE If you do not see the Slow and Disabled COM Add-Ins area, skip the remaining steps in this section and proceed to the next section. In the Slow and Disabled COM Add-Ins area, click the Manage COM Add-Ins button.Go to File > Info to display the Account Information window.If it persists in becoming disabled, proceed to the next section. Right-click the not receiving emails and select the Mark as not junk option from the context menu. Go to the folder list and click on the Junk Email folder to check if there are any missing emails. The Workplace Outlook plugin should now function properly. This is because you could have received the emails, but Outlook marked it as junk instead. Click OK to close the Outlook Options popup.Click OK to save your settings and close the Manage COM Add-Ins popup.If is it not, or if this information is not displayed, proceed to the Edit the Registry section. Verify that the plugin Load Behavior says Load at Startup. Select the Datto Outlook Plugin check box.This will open the Manage COM Add-Ins popup. In the Manage field at the bottom of the popup, confirm that COM Add-Ins is selected.Go to File > Options to open the Outlook Options popup.Enable the Outlook PluginĬonfirm that the Enable Outlook check box in the Workplace app Settings/Preferences window is selected.

#Outlook identity app not working install
For more information, refer to Install or uninstall the Workplace app.
#Outlook identity app not working update
In order for the Outlook plugin to load automatically, please verify the following: Update the Workplace appĮnsure that you have installed the latest version of the Workplace app. In this case, the plugin must be manually started. The Workplace Outlook plugin is, by default, set to automatically load when Outlook is started, but there may occasionally be a scenario in which the plugin does not load.

ANSWER Follow the procedure(s) below to resolve the issue. The Outlook plugin should load automatically, but it's doesn't. I've installed Windows the Workplace app. QUESTION Why doesn't the Outlook Plugin load automatically when I start Outlook?
